PRIVACY POLICY

Shanti Yoga Safari and Suffolk Circle are dedicated to helping people around the world practice and master their yoga practice. When you share information with us we can help you achieve that goal by helping you find the right class or retreat.

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It is our policy to respect your privacy regarding any information we may collect while operating our website and any other applications (e.g. Facebook, Instagram). To accomplish this, we have a few fundamental principles:

• We only collect your personal information when we need it, and only what we need to provide you with our services.

• We don't share your personal information with anyone except to provide and develop our services, comply with the law, or protect the rights, property or safety of Shanti Yoga Safari and / or Suffolk Circle, our users or the public.

• We don't store your personal information unless it’s required for the ongoing operation of our services.

 

Privacy Notice

Last updated: 27 Aug 2018

 

This Privacy Notice is meant to help you understand how we collect and use the personal information you provide on our website, and via social media platforms. This Notice explains:

• What information we collect and why we collect it.

• How we use and share that information

• How to contact us if you have questions or concerns.

 

What information we collect

We need to collect certain information about you to provide you with the Service or the support you request. The type of information we collect can vary depending on how you access and use our Service. Additionally, you can choose to voluntarily provide information to us.

 

Information you provide to us to use the Service

We collect the information you provide when you sign up for an account, log in to your account, communicate with us, answer our surveys, upload content, sign up for classes, sessions or retreats, or otherwise use the Services.

We request an email address and date of birth when you choose to sign up for the Service so we can provide the Services to you and allow us to comply with applicable regulations. Without this information, we are not be able to provide you with the Service.

Users who engage in financial transactions with Shanti Yoga Safari, for example to purchase a yoga session or retreat, are asked to provide additional information in order to complete the transaction, such as a credit card number, billing address and full name. Credit card numbers are not being saved on our systems.

Visitors can always refrain from supplying certain information, but it may prevent them from engaging in certain Shanti Yoga Safari services which require that information.

 

Information you provide to enhance your experience

You can choose to provide us with additional information in order to obtain a better user experience when using the Service. This additional information will be processed with your consent and/or to provide you with services you request. This information includes your survey responses, participation in contests, promotions or other marketing efforts, suggestions for improvements, referrals, or any other actions on the Service.

We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

The information we collect about you from third parties includes:

Facebook or Instagram Ads.
These services provide you the option to share certain personal information with us, such as your name, date of birth, and email address, to pre-populate a form. 

 

 

Communicating with You About the Services

We also process the data we collect about you to provide you with relevant information about the Service and to assist you in using the Service if required.

These communications may include:

• Sending you information we think you may find useful or which you have requested from us about our products and services. We may send you information about classes, retreats you signed up for or that may be relevant to you. While we primarily use our various social media platforms to communicate this type of information and we expect to keep this type of email to a minimum, you may object to being contacted for these reasons using your personal contact information.

• Conducting surveys and collecting feedback about the Service. We do this to evaluate the effectiveness of any services we provide

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Shanti Yoga Safari and / or Suffolk Circle may use your personal information for the purposes of:

• Marketing our services.

• Communicating with you and others about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners.

 

While we expect marketing and promotional material will not be voluminous, you may choose to object to this use of your data at any time and opt-out of receiving future offers or marketing material.

This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

Promotional Communications

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To respond to legal and other requests and to prevent harm
Shanti Yoga Safari and / or Suffolk Circle will share personal information with companies, organizations or individuals outside of Shanti Yoga Safari if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Respond to or meet any applicable law, regulation, legal process or other enforceable governmental request.

• Enforce our Terms of Service, including investigation of potential violations.

• Detect, prevent, or otherwise address fraud, security or technical issues.

• Protect against and prevent harm to the rights, property or safety of Shanti Yoga Safari, our users or the public as required or permitted by law.

 

If Shanti Yoga Safari and / or Suffolk Cirlce is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

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How long we retain your information

Shanti Yoga Safari  and Suffolk Circle retain only your name and email address until you notify us about removing it from our database and as long as your account is active, to fulfill our legitimate business purposes, or to comply with our legal obligations. 

 

User communication

We retain records of communications between Shanti Yoga Safari, Suffolk Circle and our users, for example support emails, survey responses, feedback submissions, or comments on our blogs or other posts, indefinitely in order to better manage our support processes, maintaining accurate business records, and identifying other trends. We reserve the right to publish these communications in order to help us clarify or respond to your request or to help us support other users.

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If we know or have reason to know of a systems security breach by an unauthorized party of your user data where that data is being or is likely to be used for an unauthorized purpose, we will promptly notify you so that you can take appropriate steps.

Data Breach Practices

We comply with relevant laws regarding data breaches. If we know or have reason to know of a systems security breach by an unauthorized party of your user data where that data is being or is likely to be used for an unauthorized purpose, we will promptly notify you and, where necessary, the relevant governmental authorities, so that you can take appropriate steps.

 

Privacy Frameworks

General Data Protection Regulation (GDPR)

Shanti Yoga Safari and Suffolk Circle processes your personal data only when we have a lawful basis for doing so. For example, some of the information we collect from you we need to enable use to deliver the Services to you, sometimes we collect and process your data when you have given us consent to do so, sometimes we are required by law and regulations to collect and process this information about you, and, at other times, we consider it to be in our legitimate interest to collect and process this information, taking into consideration your privacy rights. In rare cases we also may be required to process your data to protect your vital interests or for a task in the public good.

European users also have several rights under the General Data Protection Regulation in certain circumstances, including the right to access, update and remove your personal data, object to particular processing, or file a complaint. 

 

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.